Terms & Conditions

Acceptance of Terms

By scheduling an appointment or availing any services offered by Hair by Diana, you agree to abide by these Terms and Conditions.

Appointments

All appointments are subject to availability. We encourage clients to schedule appointments in advance to ensure preferred time slots. Walk-in appointments are accepted based on availability.

Cancellation Policy

We understand that circumstances may arise that require you to cancel or reschedule your appointment. We kindly request a minimum of 24 hours’ notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.

Late Arrivals

We strive to maintain punctuality for all appointments. If you anticipate arriving late, please notify us as soon as possible. We will do our best to accommodate you, but your appointment may need to be rescheduled or abbreviated depending on our schedule for the day.

Services Provided

Hair by Diana offers a range of hair care services including but not limited to cutting, styling, coloring, treatments, and consultations. The specific services provided will be agreed upon during the consultation prior to the commencement of any service.

Pricing

Prices for services are subject to change without prior notice. The final price may vary depending on the length, thickness, and condition of your hair, as well as the specific services requested. Additional charges may apply for extra services not included in the initial consultation.

Payment

Payment is due at the time of service. We accept cash, credit/debit cards, and other forms of electronic payment. Gratuities for exceptional service are greatly appreciated.

Satisfaction Guarantee

Hair by Diana is committed to providing high-quality service and ensuring client satisfaction. If you are not completely satisfied with your service, please notify us within 48 hours of your appointment, and we will make every effort to address your concerns.

Client Responsibilities

Clients are responsible for providing accurate information about their hair history, allergies, and any other relevant medical or cosmetic concerns. It is important to follow any post-service care instructions provided by our stylists to maintain the health and integrity of your hair.

Liability

Hair by Diana and its staff are not liable for any damages, injuries, or losses resulting from the use of our services or products. Clients assume all risks associated with the services provided.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any information collected from you will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.

Modification of Terms

Hair by Diana reserves the right to modify or update these Terms and Conditions at any time without prior notice. It is the responsibility of the client to review these terms periodically for any changes.

By continuing to use our services, you acknowledge and agree to be bound by the most current version of these Terms and Conditions. If you have any questions or concerns, please don’t hesitate to contact us.